![]() ![]() ![]() Page role guidance within Facebook Page settings That's it! Your team member should now be ready to connect your Facebook Page or associated Instagram account to Buffer, and you can skip the steps below. Let’s get on to the second.Ĭlick on People under the "Users" section and ensure that your team member's name is added to the list, and that they have the Manage Page setting toggled on. Your team member is now connected in one of the two places necessary within Meta Business Suite. If you don’t see the Business Suite account that you’re looking for, you aren’t properly setup as an admin within that Business Suite, and you’ll want to ask someone else on your team to lend a hand.Ĭlick Pages under the "Accounts" section and ensure that the name of the person you'd like to give admin access to is added to this list, and that they also have the Manage Page setting toggled on. If you land on a page with multiple Business Suite accounts, first click on the account for the Facebook Page you’re trying to access. You’ll first head to your Meta Business Suite Settings (or click this link). In that case, feel free to skip the next section and hop down to the Page role guidance within Facebook Page settings. ![]() If you don’t see anything listed under "Business Account access," that means that your Facebook Page is not part of Meta Business Suite.Click on 'Page Access' in the menu on the left.From your Facebook Page, click on Professional Dashboard in the menu on the left.Make sure you're using Facebook as your Page and not your personal profile.New Pages Experience - Meta Business Suite If you don’t see anything listed under "Page Owner," that means that your Facebook Page is not part of Meta Business Suite. If you do see anything listed under a "Page Owner" heading, your Page is part of Meta Business Suite (see the top arrow in the screenshot below). Once you're in your Page, click Settings in the left hand sidebar. Head over to Facebook and navigate to the list of Pages you have access to (or click this link). Classic Pages Experience - Meta Business Suite This will determine where your Page roles settings are located. Once you've determined which Pages Experience your Page is on, you'll need to determine whether or not your Page is part of Meta Business Suite. How to determine if your Facebook Page is part of Meta Business Suite Instead, you should see several options within the "Manage Page" area, including Inbox, Insights, Publishing Tools, and Settings. It should look something like this: If your Page is on Classic Pages Experience, you should not see Professional dashboard. If you view your Facebook Page and can see Professional dashboard under the "Manage Page" area, your Page is on New Pages Experience: In the following sections, make sure to follow the headers that walk through the steps for the Pages Experience you're on. If you do not see this listed, your Page should be on Classic Pages Experience (see examples of each Pages Experience below for reference). If you see Professional dashboard listed, your Page is on New Pages Experience. The easiest way to tell if your Page is on Classic or New Pages Experience is to open the Page in Facebook and view the "Manage Page" area on the left sidebar. To give you the right steps, we first need to determine which Facebook experience you're on: the Classic Pages Experience or the New Pages Experience. How to determine if your Facebook Page is on Classic Pages Experience or New Pages Experience Page role guidance within Facebook Page settings.Page role guidance within Meta Business Suite.How to determine if your Facebook Page is part of Meta Business Suite.How to determine whether your Facebook Page is on Classic Pages Experience or New Pages Experience.This article contains the following sections: ⚠️ To connect or refresh a Facebook Page or Instagram business account in Buffer, you’ll need to authenticate through Facebook to ensure you have the proper admin rights Meta requires. ![]()
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